Privacy Policy
Last updated: October 03, 2026
This Privacy Policy describes how Baltimore Drywall Repair Pros ("we," "us," or "our") collects, uses, and shares information when you visit baltimoredrywallrepair.com (the "Site") or submit information through our contact forms.
1. Information We Collect
When you submit a form on our Site, we collect the personal information you provide, which may include:
- Your name
- Your phone number
- Your email address
- Your property or service address
- Details about the home services you are requesting
- Any photos you choose to upload
We do not collect payment information, Social Security numbers, or other sensitive personal identifiers through this Site.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and connect you with qualified home services contractors serving Baltimore, MD and surrounding areas
- Allow our partner contractors to contact you by phone call or text message regarding your request
- Improve our Site and services
- Comply with legal obligations
3. Sharing of Information
We share your information with independent partner contractors so they can contact you about the services you requested. This is the core function of our Site: connecting homeowners with local service providers. We do not sell your personal information to third-party marketing companies or data brokers.
We may also share information when required by law, such as in response to a court order or government request, or to protect our rights and the safety of others.
4. Communications and Consent
By submitting a form on our Site, you consent to being contacted by Baltimore Drywall Repair Pros and its partner contractors by telephone call and text message, including through the use of automated technology, at the number you provided. Consent is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
5. Cookies and Tracking Technologies
Our Site uses a minimal set of technologies:
- Security verification: We use Cloudflare Turnstile to protect our forms from spam and automated abuse. This may set a strictly necessary security cookie.
- Analytics: We may use privacy-focused, cookieless web analytics to understand aggregate Site traffic. We do not use advertising trackers, social media pixels, or cross-site tracking cookies.
Because we do not use non-essential tracking cookies, we do not display a cookie consent banner. If this changes in the future, this policy will be updated.
6. Data Retention
We retain the information you submit for as long as necessary to fulfill the purposes described in this policy, typically no longer than 24 months from your last interaction, unless a longer retention period is required by law.
7. Your Privacy Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:
- Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to delete: You may request deletion of personal information we have collected about you, subject to certain legal exceptions.
- Right to correct: You may request correction of inaccurate personal information.
- Right to opt out of sale/sharing: We do not sell your personal information. If this changes, we will update this policy and provide an opt-out mechanism.
- Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at info@baltimoredrywallrepair.com or call (240) 470-7236. We will respond to verifiable requests within 45 days as required by law.
8. Other State Privacy Laws
Residents of states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana) have similar rights to know, delete, correct, and opt out of certain data processing. Contact us using the information below to exercise these rights.
9. Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the most recent changes were made. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Baltimore Drywall Repair Pros
Baltimore, MD
Phone: (240) 470-7236
Email: info@baltimoredrywallrepair.com